As the first point of contact at our high-end hotel in Brooklyn, you’ll create memorable guest experiences by managing check-in and check-out processes, delivering exceptional guest services, handling bookings with precision, and offering personalized local recommendations to enhance their stay. Your role will involve warmly welcoming guests, addressing their inquiries with professionalism, ensuring smooth operations at the front desk, and collaborating with the team to maintain the hotel’s upscale standards. You’ll thrive in a fast-paced environment, using your communication skills to make every interaction delightful and seamless.